Scattershot: My Bipolar Family (English Edition)
The Glass Castle meets An Unquiet Mind in a mesmerizing, loving memoir about growing up in a family plagued by bipolar disorder.
Scattershot is David Lovelace's poignant, humorous, and vivid account of bipolar disorder's effects on his family, and his gripping exploits as he spent his life running from—and finally learning to embrace—the madness imprinted on his genes. Four out of five people in David Lovelace's immediate family have experienced bipolar disorder, including David himself. In 1986, his father, his brother, and David himself were all committed in quick succession. Only his sister has escaped the disease. A coming-of-age story punctuated by truly harrowing experiences, this devastating and empathetic portrait of the Lovelace family strips away the shame associated with bipolar disorder—a disease that affects approximately 5.7 million adult Americans—and celebrates the profound creative gifts that come with it.
Proceedings of the Annual Convention: V. 30 1918
This book is a reproduction of a volume found in the collection of the University of Michigan Library. It is produced from digital images created through the Library's large-scale digitization efforts. The digital images for this book were cleaned and prepared for printing through automatic processes. Despite the cleaning process, occasional flaws may still be present that were part of the original work itself, or introduced during digitization.Readmore …
Temeraire (The Temeraire Series, Book 1) (English Edition)
Naomi Novik’s stunning series of novels follow the global adventures of Captain William Laurence and his fighting dragon Temeraire as they are thrown together to fight for Britain during the turbulent time of the Napoleonic Wars.
Captain Will Laurence has been at sea since he was just twelve years old; finding a warmer berth in Nelson's navy than any he enjoyed as the youngest, least important son of Lord Allendale. Rising on merit to captain his own vessel, Laurence has earned himself a beautiful fiancée, society's esteem and a golden future. But the war is not going well. It seems Britain can only wait as Napoleon plans to overrun her shores.
After a skirmish with a French ship, Laurence finds himself in charge of a rare cargo: a dragon egg bound for the Emperor himself. Dragons are much prized: properly trained, they can mount a fearsome attack from the skies. One of Laurence's men must take the beast in hand and join the aviators' cause, thus relinquishing all hope of a normal life.
But when the newly-hatched dragon ignores the young midshipman Laurence chose as its keeper and decides to imprint itself on the horrified captain instead, Laurence's world falls apart. Gone is his golden future: gone his social standing, and soon his beautiful fiancée, as he is consigned to be the constant companion and trainer of the fighting dragon Temeraire…Readmore …
Managing Customers Through Economic Cycles (English Edition)
Whether you are a global Fortune 500 organization or a small business Managing Customers Through Economic Cycles show you how to optimize your business's sales and marketing approaches specific to survive and thrive in each economic cycle and transition.
"The business case for continuing to invest in service and innovation can be compromised by an economic downturn. McKean clearly lays out the case for weathering the economic storm by achieving a careful balance of investment in the areas that truly matter – and continually using data to reinforce the idea that business can be more science than art, after all."
—Barbara Higgins, Vice-President, Worldwide Contact Centers, United Airlines
"John McKean's work has served as practical guide for me and my teammates. I have seen countless examples of businesses managing their customers’ experience with a short term economic view. If the right principles are employed consistently, as John teaches us, we can create the right emotional experience that delivers growth and loyalty – as well as the improved operating leverage – that are needed in good times and in tough times. Consistency of values and experiences keeps companies from having to be reactionary and short sighted in a down economy. Thanks, John, for another practical lesson."
—John Quinn, former Customer Service and Support Executive, Bank of America
"In good times and bad, forecasting where business is headed is both art and science. As John McKean so eloquently states, marrying data driven analytics with consumer insight is critical for managing through tough economic cycles. This book is a must read for anyone intent on driving greater profitability and consistently out-behaving the competition."
—Joni Newkirk, CEO, Integrated Insight, Inc., former SVP, Business Insight & Improvement, Walt Disney Parks & Resorts
"John McKean continues his pursuit of the profitable customer through the turbulent world of boom and bust. His book provides valuable insights into how businesses survive and thrive in a volatile economic climate."
—Trevor Dukes, Business Systems, WH Smith
"The rise of customer power coupled with challenging economic conditions demand that organizations leverage the power of the Internet and related technologies to stay relevant to their customers. As John McKean points out in his compelling new book, successful firms have built a core competency in leveraging information technology not only to survive economic transitions but thrive in an ever-changing economy."
—Erik Brynjolfsson, Professor, MIT Sloan School and co-author of Wired for Innovation: How Information Technology is Reshaping the Economy
"It would be hard to name a more relevant or timely topic for sales and marketing today than that of how to cope with economic downturns and upturns, and this is exactly the subject John McKean has insightfully tackled head-on in Managing Customers Through Economic Cycles."
—Don Peppers and Martha Rogers, Ph.D., Peppers & Rogers Group
Teneriffe Lace: Designs and Instructions (1904 )
Originally published in 1904. This volume from the Cornell University Library's print collections was scanned on an APT BookScan and converted to JPG 2000 format by Kirtas Technologies. All titles scanned cover to cover and pages may include marks notations and other marginalia present in the original volume.Readmore …
Economized Commercial Spelling (1916 )
Originally published in 1916. This volume from the Cornell University Library's print collections was scanned on an APT BookScan and converted to JPG 2000 format by Kirtas Technologies. All titles scanned cover to cover and pages may include marks notations and other marginalia present in the original volume.Readmore …
Flies - Webster's Specialty Crossword Puzzles, Volume 2: The Enthusiast's Edition
If you enjoy crosswords, or need to learn more about the word "flies", these crosswords are for you. Learning a subject can be difficult. To ease the pain, hints are provided at the bottom of each page, though these are selected to prevent an engineered solution to the puzzle. The clues in this book are used under license or with permission, used under "fair use" conditions, used in agreement with the original authors, or are in the public domain. Definitions of terms can be found at www.websters-online-dictionary.org. All entries marked [WP] are adapted from articles created by contributors to Wikipedia.org, the free encyclopedia under a copyleft GNU Free Documentation License (GFDL) based on the headword. Please note that these entries are not full articles. For the full article associated with a given Wikipedia headword, the reader can simply go to www.wikipedia.org or www.websters-online-dictionary.org and type in the name of the topic to better understand the context of the entry; passages attributed to Wikipedia are exempt from any compilation or other copyright held by this book and can be freely used under the GFDL found at www.wikipedia.org. The full GFDL is reproduced at the end of the book after the solutions, and applies to each Wikipedia headword. Enjoy!Readmore …